Which IT position is the most human?

Content specialist

Matej Blahušiak

I can’t code and I’m not an IT guy, so I have no place in IT. We encounter this statement quite often. At first glance, it even makes sense. However, it’s not entirely true.

The fact is that in the software part of the IT world, developers are definitely the most well-known players.

However, project teams are usually composed of various positions with different focuses and responsibilities.

One of these is the role of a consultant. For those unfamiliar with this topic, this position is often the biggest unknown, and they do not pay attention to similar job offers. And surprisingly, it’s the biggest pity. In fact, those who previously had no direct contact with IT often find great success in these positions.

If you don’t want to make a similar mistake, this article is for you.

If you want to help

To begin with, we can reveal the secret and explain who a consultant actually is. In short, a consultant is someone whose job is to help.

A consultant is essentially a human linking element who stands between the software and its users. They set up system, test, teach people how to work with new software, and help them get accustomed to it.

In other words, they help users solve their problems and make their work life easier.

Communication and logical thinking thus play a key role. For configurations that require source code modifications, consultants already have programmers as backup.

Who are our consultants?

So far, there is no university degree specifically tailored for the work of a consultant. Therefore, defining a starting position is not easy, and our current consultants have come to us from truly diverse backgrounds.

A common aspect is mainly the nature of our work. We have been helping Slovak and Czech companies with the digitalization of HR processes since our beginning. Therefore, people who had worked with such software at the user level gradually started joining us.

However, all of them wanted something more: to understand the processes in depth and to see beyond what the standard users see on the screen.

As a result, former payroll specialists are now our payroll consultants. People who previously focused on education or recruiting have transitioned into consultants specialising in these types of software.

Recent graduates, who are still figuring out what they are passionate about, are also not a rarity.

The biggest advantage is the biggest disadvantage

This job has several unique aspects. The most notable thing is that there is actually no routine, and the problems consultants solve rarely repeat themselves.

The good news is that they never get bored. The disadvantage is that they can never be perfect due to the nature of the job. On the contrary, it’s about continuous learning and improvement.

A consultant is always one step ahead. They know the theory and trends in the area they cover and have spent hundreds of hours working with their software.

Thanks to this, consultants can always help, advise, and find unexpected solutions. This also leads to uniquely close relationships between consultants and users, which are not very common in other fields.

Therefore, we believe an HR consultant holds the most human position in the most human part of the IT world. And all it takes is responsibility, a willingness to learn, and the courage to take on responsibilities. We are always looking for such people and are happy to welcome them into our team.

Content specialist

Matej Blahušiak

A content specialist with a passion for technology, at GLOBESY, he is an extended keyboard connected to the company’s know-how.

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